Carlos Quintero, to focus efforts on improving quality with an exceptional patient experience. Kristin Mascotti and Chief Quality Officer, Dr. We have pulled together a team led by our Chief Medical Officer, Dr. We have transformed the way we review data to improve our quality metrics and enhance the patient experience. In the past two years, NCH has come a long way to achieve today’s A grade from Leapfrog. An “A” grade from the Leapfrog Group is the gold standard when it comes to patient safety and is a major achievement for those who earn it. More patients are demanding transparency from their health care providers and are turning to independent organizations, such as the Leapfrog Group, in an effort to provide confirmation on the choices they make when looking for quality care. Kristin Mascotti, MD, CMO, NCH Healthcare System
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